PayPal Issues and Options

PayPal is our only method of paying with credit card. Using PayPal permits RDS to not have customer financial information recorded or stored on the RDS website or file system. There are no financial security issues within RDS.

However, PayPal can be "finicky" when processing customer information when processing a payment from the store connection. The vast majority of the purchases are handled without problem. So, we know the store software is operating properly for most customer transactions.

If you already have a PayPal account, make sure the email and address in the RDS order matches your existing information in PayPal.

Select "Pay with Credit Card" for a guest account if you do not have or do not want to create a PayPal account. Read carefully. You DO NOT have to create a PayPal account to use your credit card. However, PayPal has designed this page to encourage membership.

The occasional remaining problems are resolved by selecting payment via Check/Money-order on the RDS order page. Then in the comments, briefly indicating your problem with PayPal and request we send you an invoice from PayPal. The invoice payment has always worked so far...

DO NOT send  actual payment by Check/Money-order if you want to pay through PayPal invoicing.

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